auction management





user defined roles

A feeling of chaos will soon materialize to an eBay seller handling a growing number of auctions. To quell this, sellers establish rules and routines that attempt to bring some order to their operation. Unfortunately, it is often not possible to judge the effectiveness of these procedures until it is too late and the operation begins experiencing financial difficulties. EZLister.net brings order to such situations by breaking down the tasks of an on line seller into logical, well defined job groups. Then each job group is assigned to specific users who are fully aware of their duties and responsibilities. Implementing appropriate procedures that direct these different tasks toward accomplishing a defined goal restores order, increases efficiency , and gives owners the tools to manage and grow their businesses


EZLister.net identifies, the role of an Administrator, as well as the following job groups: Manager, Describer, Clerk, Shipper, and Consignor. Each of the defined job functions is purposefully distinct to increase security while maintaining data integrity. A brief description of how each of the identified roles interacts with the total system follows:

  • Administrator: This role is generally consistent with the owner of an operation. The administrator decides on the basic rules that govern the operation such as: places of operation, types of payments accepted, terms and conditions of sale, what information to present on individual listing, selling strategies to use, and others. One of the most important decisions made by the administrator is the delegation of duties and responsibilities to individual staff members. EZLister.net’s setup wizard guides the administrator to provide all necessary information during the initial sign-up session. Of course, any information input during setup is subject to review and change simply by logging on using the ID and password set up during the initial session.
  • Manager: This role is assigned to one or more individuals by the administrator. Often, the manager and administrator may be identical, but the system allows for a separation of these duties. The manager is responsible for entering items into inventory, assigning unit costs, creating selling strategies, releasing products so they can be prepared for auction, coordinating the successful sale of individual items, and preparing consignor disbursement checks and settlement reports. The manager fulfills these duties by logging in using the assigned password and ID, and then accessing the manager menu option. Finally, the manager must coordinate the activities of the other job groups and assure they are completing their assigned duties. This is accomplished by monitoring the performance of the organization using the powerful reporting options available.
  • Describer: This role is assigned to one or more individuals by the administrator. The describer is responsible for preparing individual items released by the manager for listing on eBay’s site. The describer categorizes the item, assigns the proper photo file, creates an appealing auction listing by using templates, and releases the listing for automatic uploading to eBay. The describer fulfills these duties by logging in using the assigned password and ID, and then accessing the describer menu option.
  • Clerk: This role is assigned to one or more individuals by the administrator. The clerk is responsible for receiving and posting payments, handling non automated emails, tracking unpaid items, general maintenance of Accounts Receivable, issuing RMA’s, and releasing items for shipment. The clerk fulfills these duties by logging in using the assigned password and ID, and then accessing the clerk menu option.
  • Consignor: This role is assigned to one or more individuals by the administrator. The consignor is responsible for entering new consignors, adding items for a consignor, monitoring the status of consigned items, and general management of the consignment selling function. The consignment user fulfills these duties by logging in using the assigned password and ID, and then accessing the consignor menu option.
  • Shipper: This role is assigned to one or more individuals by the administrator. The shipper is responsible for shipping items released by the clerk to the purchaser in a timely manner, and to handle the receipt and disposition of RMA items. EZLister.net produces picking lists to aid the shipping function,. It is possible to filter all lists by name, item, warehouse, or combinations. The shipper fulfills these duties by logging in using the assigned password and ID, and then accessing the shipper menu option.

There is no requirement that a unique individual perform each of the above described functions. The system is very versatile and capable for use by a one person operation, or an enterprise level entity. However, if you have multiple employees, the separation of duties used by EZLister.net insures that they remain focused on the specific job tasks assigned. Also, only information appropriate for each job function is available for viewing by individual users adding security to your auction data as well as to sensitive company information. Finally, even if the above roles do not exactly duplicate those now used, you may want to consider the benefits offered by this intuitive style as you expand and grow your operation.


Next: The EZLister System: Benefits and Features

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