auction management



 

FAQs

How long does it take to setup the EZLister.net program?

What information is necessary to assemble before completing the Setup Wizard

How many people can work wit the system?

For security of our information, can we assign different people a different status so that they can not se what others are doing on the system?

What if I don't like EZLister.net after the trial is over?

Does EZLister.net include image hosting?

How much does it cost to use EZLister.net?

How does EZLister.net save me money?

Does EZLister.net have customizable templates?

I've seen an eBay listing from a seller using EZLister.net with a beautiful banner, are these resources available to everyone?

We have a consignment store. Is it easy to manage our consignment customers at the store with this program?

We like to relist our auctions only if previous auctions sold at least 50% of the time. Can we do this with the EZLister.net program?

Can EZLister.net automatically handle feedback to our customers?

How many auctions can be listed at any time using this program?


Is EZLister.net a system that charges me each time I make a change, or that is based on the value of the items I sell?

How can I find out more about the system without using it?

How long does it take to setup the EZLister.net program?
EZLister.net includes a setup wizard to assist in setting up the program. Assuming that you have watched the training DVD and have already assembled the information necessary, it should be possible to set up your entire company within 30 minutes

What information is necessary to assemble before completing the setup wizard?
You should have a list of the employees or associates that you intend to setup for the various task groups, their usernames and passwords, your PayPal account name, paths to images if you do not intend to use our free image hosting service, the correct spelling and names of your logo files, a default favorable feedback statement, and default important or general information, shipping information, payment information, terms and conditions information and a statement relating to "Still Have Questions". These informational statements pertain to default or standard information that you want to appear on every listing, and are often referred to as boilerplate. There is other information necessary to input in the Setup Wizard, but it should be common knowledge to the business owner.

How many people can work with the system?
The system is web based and supports an unlimited number of users. The only requirement is that the Administrator sets up each user, usually by using the Setup Wizard, with a system wide unique username and password for use when logging in.

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For security of our information, can we assign different people a different status to protect sensitive information on the system?
EZLister.Net breaks down the tasks of an on line seller into logical, well defined job groups. Then specific users are assigned to each job group so the users are fully aware of their duties and responsibilities. Implementing appropriate procedures that direct these different tasks toward accomplishing a defined goal restores order, increases efficiency, and gives owners the tools to manage and grow their businesses. EZLister.Net identifies the role of an Administrator, as well as the following job groups: Manager, Describer, Clerk, Shipper, and Consignor. Each of the defined job functions is purposefully distinct to increase security while maintaining data integrity. For a description of how each of the identified roles interacts with the total system click here.

What if I don't like EZLister.net after the trial is over?
In this unlikely event, simply quit using the system. In a short period of time after your free trial period ends, your account is purged from the system. There is no further obligation from either party. EZLister.net will not sell or disclose any information you provided during the trial period. EZLister.net may attempt to contact you after the trial period ends to determine why you decided that the system was not the best solution for you.

Does EZLister.net include image hosting?
EZLister.net's basic price includes virtually unlimited image hosting. This means that you can store as many photos as you deem practical for every listing posted. The only limitation placed on image hosting capacity by EZLister.net is in the unlikely event that we determine the number of images stored is excessive for the volume of listings posted. In this event, you will be contacted by EZLister.net in an attempt to resolve the issue. When completing the Setup Wizard EZLister.net creates a unique FTP directory for you. Photos uploaded to this site are maintained by EZLister.net for a period of at least two years. This means that you can continually re-use photos stored on your FTP site over and over simply by providing the image name where prompted.

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How much does it cost to use EZLister.net?
EZLister.net offers three low priced Auction Packs. An Auction Pack contains a specific number of credits that are used as you post auctions. Each auction uses one credit, and each Auction Pack includes the specific number of auctions chosen by you. This flexible method of pricing allows you to match your anticipated needs with a properly sized Auction Pack. Auction Packs never expire, and the low price includes all of the features and benefits offered by EZLister.net. Additional Auction Packs may be purchased from either the Administrator or Manager Menu option within the program. For complete pricing of our Auction Packs click here.

How does EZLister.net save me money?
EZLister.net was developed by power sellers varying between platinum and titanium levels. One of their major concerns was the management of auction fees, and automating those procedures that reduce them. Some of the ways EZLister.net manages fees, or saves you money are: the automatic relist feature, automated UPI features, inventory control, and free image hosting.

The relist feature tracks the sell through rates of products and compares these with rules established by you when entering the units into inventory. As long as products sell though at a rate that exceeds the minimum rule established, the product is re-listed without any additional action required by you. If the sell through rate does not meet the minimum rule established, then the product is not re-listed, but instead placed on a report notifying management that further action is necessary. The system also tracks whether or not a re-listed item is eligible for reduced re-listing fees. It is easy to see how reducing the number of non performing items listed will save you money.

EZLister.net tracks UPIs and reports those transactions that are eligible to file and recover FVFs. The reports are automatically generated continuously so that you always have an up to date picture on UPI status and the ability to file for FVF recovery as soon as they are eligible.

EZLister.net tracks your inventory level on a constant basis. It will not allow you to list an item that is not in stock saving you time and expense associated with listing an out of stock item. Finally, EZLister.net includes virtually unlimited image hosting at no charge. The only limitation is that the number of images stored are consistent with the number of listings you use with EZLister.net. We will assign a unique FTP site for your use when you sign up where you store your images. The savings available from these specific features, combined with the increased efficiency of your staff introduced by the rest of the program will result in significant cost savings to you.


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Does EZLister.net have customizable templates?
EZLister.net allows users to create and use their own custom designed templates, or they can choose a combination of banners and templates that we provide. If you elect to use your own template, there are some special HTML tags that must be used so EZLister.net can recognize and implement your custom templates. These tags are available by logging in as the Administrator, and downloading a sample template file from the "Templates" menu option. This area of the program contains a sample template and the tags that are necessary to use. Save the customized template file in the FTP directory created for you by the Setup Wizard, and your custom template will become available to designated describers for all listings.

When you elect to use a custom template, EZLister.net assumes that you have sufficient knowledge of HTML coding to create and maintain it. We will not be able to provide any support for your custom template.


I've seen an eBay listing from a seller using EZLister.net with a beautiful banner, are these resources available to everyone?
EZLister.net provides numerous templates and banners available to our users when describing auctions. There are different templates available for auctions and store listings. It is possible to mix banners, templates and colors so that an individual listing could assume over 250 different looks. In addition, EZLister.net allows users to design and implement their own custom templates into the system.

We have a consignment store. Is it easy to manage our consignment customers at the store with this program?
EZLister.net has a separate consignment module or menu option dedicated to consignment sellers. Together, the consignment and manager module allow complete management of a consignment store, or an eBay Trading Post. Powerful features include: completely flexible commission schedules, preparation of settlement reports and checks for individual or multiple items, sales history by consignor or item, placing your logos on customer viewed screens to promote individual branding, and complete, accurate accounting of the consignment operation. For a description of the features and benefits of the EZLister.net consignment module, please click here.

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We like to relist our auctions only if previous auctions sold at least 50% of the time. Can we do this with the EZLister.net program?
EZLister.net offers a truly automatic relist feature. The Administrator sets the company wide rules that must be satisfied before an item can be re-listed. The system tracks an items performance, and as long as these rules are met, the items are automatically re-listed assuring a constant supply of the product. If the rules are not met, then the item is placed on a report for management's review. Finally, the system wide rules can be changed for any specific item where it may not be applicable. The entire process is designed to minimize the time and effort necessary to monitor an individual items sell through rate while assuring a constant supply of product to satisfy existing demand, thereby increasing your productivity and your bottom line.

Can EZLister.net automatically handle feedback to our customers?
In accordance with eBay's standards, EZLister.net automatically posts feedback to favorable responses you receive. The response is customizable by you, and posts within 24 hours of receiving a favorable feedback. The Administrator sets this feature up one time, and there is no additional action necessary.


How many auctions can be listed at any time using this program?
There are no practical limitations on the number of auctions that can be posted at any time. The describer menu option includes a scheduler that allows you to queue auctions and post them at a scheduled time, or to launch them as soon as you are done writing the description. Also, since EZLister.net is web based and permits multiple users, more than one describer can be posting auctions on your behalf simultaneously.

Is EZLister.net a system that charges me each time I make a change, or that is based on the value of the items I sell?
No, EZLister.net only credits your Auction Pack one time for every auction. There are no additional fees for closings, emails, additional work units, reports generated, or any other service we offer. Since you pre purchased a set number of auctions, you always know the status of your account, and this allows you to manage your costs without worry.

How can I find out more about the system without using it?
EZLister.net produced a training DVD that covers the entire program. Request a free copy of this Training DVD by clicking here. We also offer a 30 day free trial of our system. The free trial is full featured and includes access to the complete system. Start your 30 day free trial by clicking here.


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